Terms of service

OVERVIEW

This website is operated by Calloway & Grey. Throughout the site, the terms “we”, “us” and “our” refer to Calloway & Grey. Calloway & Grey offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here (the “Terms of Service” or “Terms”).

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service, including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site.

SECTION 1 – ELIGIBILITY AND USE OF THE SITE

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction and that you have given us consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.

You must not transmit any worms, viruses or destructive code.

Violation of any Terms will result in immediate termination of Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted across networks.

You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without express written permission.

SECTION 3 – INFORMATION ACCURACY

We are not responsible if information on this site is inaccurate or outdated. Use of any information is at your own risk.

SECTION 4 – SERVICES, PRICING AND CONTRACT FORMATION

Prices may change at any time without notice.

Placing an order constitutes an offer. Acceptance occurs only when we confirm shipment of the product.

Statutory warranty rights apply where required by law.

SECTION 5 – PRODUCTS OR SERVICES

Products may be available exclusively online and in limited quantities.

We reserve the right to limit or discontinue products at any time.

Shipping & Import Disclosure (Dropshipping Model)
All products are shipped directly from our supplier in China to the consumer in the United States.

You acknowledge and agree that:

  • you are the importer of record

  • you are responsible for all customs duties, import taxes, and clearance fees

  • delivery times may vary due to international logistics

We do not guarantee delivery timeframes.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We may refuse or cancel any order at our discretion.

You agree to provide accurate billing and contact details.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

Third-party tools are provided “as is” without warranties or liability.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party content or transactions.

SECTION 9 – USER SUBMISSIONS

You grant us unrestricted rights to use any comments or submissions.

You may not submit unlawful, abusive, or infringing content.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal data is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies or omissions at any time.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site for:

  • unlawful purposes

  • intellectual property infringement

  • harassment or discrimination

  • spreading malware

  • collecting personal data of others

  • spam, phishing, scraping

  • obscene or immoral purposes

  • interfering with security features

Violation may result in termination of access.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

The Service and all products are provided “as is” and “as available” without warranties of any kind.

To the fullest extent permitted by law, Calloway & Grey disclaims all implied warranties, including merchantability and fitness for a particular purpose.

Limitation of Liability

To the fullest extent permitted by law:

In no event shall Calloway & Grey, its owners, employees, affiliates, suppliers or service providers be liable for any indirect, incidental, punitive or consequential damages.

Our total liability shall not exceed the amount paid by you to us in the last 12 months or USD $100, whichever is greater.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Calloway & Grey, its affiliates, officers, directors, agents, contractors and employees from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision is unenforceable, the remainder remains valid.

SECTION 16 – TERMINATION

These Terms remain in effect until terminated by either party.

We may terminate access at any time for violations.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and Calloway & Grey.

SECTION 18 – DISPUTE RESOLUTION & ARBITRATION

By using this website, you agree that:

  • any dispute shall be resolved through binding arbitration

  • arbitration will be conducted on an individual basis

  • you waive any right to participate in a class action lawsuit

  • you waive the right to a jury trial

Arbitration will be conducted by a recognized U.S. arbitration body.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. Continued use constitutes acceptance.

SECTION 20 – RETURN POLICY

Our Return & Refund Policy, available on our website footer, is incorporated into these Terms of Service by reference and forms part of this agreement.

SECTION 21 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

info@callowayandgrey.com