Privacy policy
1) INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTROLLER
1.1 We are pleased that you are visiting our website and thank you for your interest. This Privacy Policy explains how Calloway & Grey (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website.
1.2 The data controller responsible for processing personal data is:
Calloway & Grey
Email: info@callowayandgrey.com
1.3 We implement industry-standard security measures including SSL/TLS encryption to protect your personal data during transmission.
2) DATA COLLECTION WHEN VISITING OUR WEBSITE
When you visit our website, we automatically collect certain technical data through server log files, including:
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pages visited
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date and time of access
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data volume transferred
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referring URL
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browser type and version
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operating system
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IP address (in anonymized or truncated form where possible)
This data is processed to ensure website functionality, stability, and security.
3) COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
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enable website functionality
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remember cart contents
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analyze traffic
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personalize advertising
Cookies may be:
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session cookies (deleted after browser session)
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persistent cookies (stored for a defined period)
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third-party cookies (e.g., analytics and advertising partners)
You may control cookies through your browser settings. Disabling cookies may limit functionality.
4) HOW WE USE YOUR PERSONAL DATA
We process personal data for the following purposes:
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processing orders and payments
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delivering products
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customer support
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fraud prevention and security
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marketing and advertising
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website analytics and optimization
5) DATA PROCESSING FOR ORDERS AND PAYMENTS
When you place an order, we collect:
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name
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billing and shipping address
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email address
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phone number
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payment details
Your data may be shared with:
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payment processors
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shipping carriers
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fulfillment partners
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fraud prevention services
This sharing is strictly limited to what is necessary to complete your order.
6) INTERNATIONAL DATA TRANSFERS
Due to our international fulfillment and service providers, your personal data may be processed outside of your country of residence, including in countries that may not provide the same level of data protection.
We take appropriate measures to ensure your data remains protected in accordance with applicable laws.
7) EMAIL MARKETING
If you subscribe to our newsletter or provide your email during a purchase, we may send you marketing communications.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at:
8) ADVERTISING AND ANALYTICS
We use third-party tools such as:
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Google Ads / Google Analytics
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Meta (Facebook/Instagram) advertising tools
These services may use cookies and tracking technologies to:
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measure ad performance
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provide personalized ads
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analyze website usage
You can opt out of personalized advertising via:
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your device or browser settings
9) DATA RETENTION
We retain personal data only as long as necessary for:
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fulfilling orders
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legal and tax obligations
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dispute resolution
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enforcing agreements
After retention periods expire, data is deleted or anonymized.
10) YOUR PRIVACY RIGHTS (U.S. & INTERNATIONAL USERS)
Depending on your location, you may have the right to:
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access your personal data
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request correction
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request deletion
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object to or restrict processing
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request data portability
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opt out of marketing communications
California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
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request disclosure of data we collect about you
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request deletion of your personal data
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opt out of the sale or sharing of personal data (we do not sell personal data)
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not be discriminated against for exercising your rights
To exercise your rights, contact:
11) DATA SECURITY
We implement appropriate technical and organizational measures to protect personal data against:
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unauthorized access
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loss or misuse
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alteration or disclosure
However, no internet transmission is 100% secure.
12) CHILDREN’S PRIVACY
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal data from children.
13) THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
14) CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.
Continued use of the website constitutes acceptance of changes.
15) CONTACT
If you have any questions about this Privacy Policy or your data, contact us at: